Uploading Personal Photos To Samsung Frame TV

The latest Samsung TV with Art Mode dubbed the “Frame TV” is one of the the stylist TV on the market. According to Samsung, the 2019 Frame TV  was the first to feature the new Apple TV app.

The Samsung Frame TV also boast as having the Frame TV the largest collection of 4K content and all your catch up TV apps including Apple TV, NOW TV and BT Sport apps.

One of the stand out feature of the Samsung Frame TV is Art Mode. Frame TV owners can use the TV as a photo frame when it is switched off. Owners could get photos from Samsung’s vast library, however, a subscription is needed to access most of the photos. Additionally, Samsung Frame TV owners could upload their own photos – this is where many encounter lots of issues.

Here’s how to upload your personal photo to the Samsung Frame TV (2019 version):

  • Ensure the TV and your mobile phone/tablet is on the same network – this is very important. Some routers do not display separate wireless 2.4 GHz band which provides coverage at a longer range but transmits data at slower speeds and the 5 GHz band which provides less coverage but transmits data at faster speeds. From my experience, it would be best to ensure the TV and your mobile/tablet is on the same band.
  • Download the Samsung SmartThings App
  • Connect the SmartThings App to your TV


  • Click on Samsung Frame TV Icon in SmartThings app


  • Click on Art Mode


  • Click on Add Your Photo


The selection to Add Your Photo might not appear immediately but it will if the TV and mobile device is on the same network.


Posted by | Posted at January 18, 2020 15:08 | Tags:
Storm is a technology enthusiast, who resides in the UK. He enjoys reading and writing about technology.

5 thoughts on “Uploading Personal Photos To Samsung Frame TV”

  1. Pat O'Hare says:

    Thanks for this. I wish it were so simple. It is such a hit and miss process. Sometimes I tr each day for a few days and don’t even add one photo. Then in an hour somedays I can add four. I do exactly the same this each time. It is one of the more frustrating things. Also, it seems that the size of the. image is imimportant if you don’t want to have a mount. I have tried everything to achieve this, 3457×1780; 16×9; 8000×500 which I have seen recomended. The only two photos without a mount are 700×3937 and 6999×3936. I didn’t try to put them up without a mount. They just appeared that way before I knew you could have it without a mount.

  2. Anonymous says:

    I agree it’s not very reliable. However, some owners were not getting it to work at all.
    I convert all my photos to 16:9 format before uploading. This gives you options to do it with or without a mount.

  3. Sum Meh says:


    I am struggling with the same issue.

    I cropped the image to 16:9 and then exported. But the image doesnt fill the screen fully. Please can someone help?

    many thanks.

  4. tammas falconer says:

    hello, brand new out of the box and i try to upload a photo and it says that there is insufficient storage? any ideas?

  5. Anonymous says:

    You should contact Samsung support.

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