According to a report from BetaNews, a 2013 National Customer Satisfaction Index (NCSI) shows that Apple ‘iPad’ tops the customer satisfaction survey in the Tablet category.
Key highlights from the report:
- The Survey was conducted over the last two years (2011.4 ~ 2012.12) and consumer needed to own the tablet for more than 3 months
- The consumer satisfaction surveyed 278 consumers between age 17-59 years
- The with iPad mini national calligraphy is very popular in the country.
- Rich iPad only app showing maturity and high product quality, excellent touch user experience and other factors seem to have made this result